Terms & Conditions (SMS Messaging)

SMS Messaging Terms

These Terms & Conditions govern SMS/text messaging

services ("Messaging Services") provided by Flooring

By Design. By providing your mobile phone number

and consenting, you agree to receive SMS messages

as described below.

Types of Messages

By opting in, you may receive SMS messages related

to your services, including but not limited to:

Appointment confirmations and reminders

Scheduling updates

Technician arrival notifications

Billing and payment notifications

Post-service follow-ups

Customer-requested quote follow-ups

Messages may be sent using automated or manual

systems.

Consent

SMS consent is obtained verbally, either in person or

over the phone. At the time consent is obtained,

customers are informed of: message types, message

frequency variability, message and data rate

disclosures, and opt-out and help instructions.

Consent is not a condition of purchase and may be

withdrawn at any time.

Message Frequency

Message frequency may vary based on customer

interaction and services requested.

Message & Data Rates

Message and data rates may apply depending on your

mobile carrier and plan. Flooring By Design is not

responsible for carrier charges.

Opt-Out Instructions

You may opt out of SMS messages at any time by

replying STOP to any message. After opting out, you

will receive a confirmation and no further SMS

messages will be sent unless you opt in again. You

may also opt out by contacting us at Flooring By

Design.

Help & Support

Reply HELP to any message for assistance, or contact

us at 479-334-6020 or craig@flooringbd.com.

Privacy

Your mobile phone number and opt-in information are

handled in accordance with our Privacy Policy. We do

not sell or share mobile numbers for third-party

marketing purposes. View our Privacy Policy here:

[Link to Privacy Policy page]

Carrier Disclaimer

SMS delivery is subject to mobile carrier availability.

Flooring By Design is not responsible for delayed or

undelivered messages due to carrier limitations.

Changes to These Terms

We may update these Terms & Conditions from time

to time. Continued use of SMS services constitutes

acceptance of any updated terms.